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Return Policy

Clear Choice Water will accept returns on the following conditions:

  • Items must be undamaged and returned within 30 days from day of delivery.
  • Refunds if eligible will be processed within 7 days of the item being returned to us.
  • All return shipping charges will be paid for by the customer, in the event that the product was faulty we will pay for the shipping after verifying this.
  • If any visible damage to the exterior of the shipping container is seen please do not accept the shipment. Call our Customer Service immediately to handle your issue.
  • Upon opening your shipment if items appear to be damaged, please contact our Customer Service immediately for assistance. All damaged items will be handled on a claim-by-claim basis.
1300 001 752